Love Your Printer

Are you like Emma, struggling with a printer that’s old, out of date, that can’t keep up with you and is always letting you down? It can be a real headache!

At Tandem, we understand that you just want your printer to work. You need it to keep up, run smoothly, print quickly and never run out of toner. That’s why we’re delighted to be able to offer you a completely managed print service.

One of our managed print experts will come out and spend some time with you to understand your printing needs and requirements, and also get a ‘wish list’ from you of what you’d like in an ideal world. Then we will work hard to deliver that for you. Because of our close relationships with leading print suppliers like Samsung (we are a Gold Office Automation Partner), we have access to the very latest models and toner at the very best prices.

We’re confident that we can put together a print solution for you that will deliver exactly what you need. We will upgrade your printer to the latest model, work out with you what your needs will be on toner so we can proactively deliver new cartridges to you before you run out, and manage all your consumables and service requirements too, with a service agreement that will clearly set out our commitment to you. Because our managed print service is all provided in a simple monthly fee, you know everything is covered right from the start.

We can help whether you have a small desktop black and white printer, or a fleet of large colour printers across your office printing thousands of copies a month. We will ensure that as your managed print partner, your printers will deliver top quality print to you every time, all the time.

Why Switch To Managed Print?

• 1. It saves you money Instead of a large upfront investment in a new printer, you pay a simple monthly cost that covers the latest models, all your servicing, parts, toner and consumables and in most cases we can usually deliver all this for less than your current monthly spend on toner alone! Check out our case studies (link) where we can demonstrate regular savings of between 20% and 40%.
• 2. No initial outlay when you switch means no upfront investment for you to find, and your ongoing service just becomes part of your regular operating costs.
• 3. You are kept up to date with the latest technology. Because you don’t have to invest in new machines, you can be assured the printers we will supply are the very latest specification, with great features and capabilities to help you do more.
• 4. Simple reporting. As part of your managed print service we can tell you across your machines exactly how many prints you are doing, and of what type and size, ensuring we are keeping up with your workload and delivering what you need.
• 5. It’s greener. Usually with a managed print service you can consolidate your printers and work much more efficiently reducing your carbon footprint and working with us to recycle your toners and equipment.

Our role as your preferred Managed Print Solutions provider is to concern ourselves with the physical delivery of your single printer or fleet of printers, provide a quality service backed by Service Level agreements and provide all the toner, consumables and parts as required. You pay a simple monthly rental for an all-inclusive service.

We can deliver a true Managed Print Solution irrespective of the size of your business, from a simple desktop mono laser printing 500 copies per month to a multi-function A3 device printing 1,000,000 copies per annum. This makes us different.